Terms of Service

Effective Date: August 1, 2025
Last Updated: August 1, 2025

These Terms of Service (“Terms”) govern your access to and use of Sales Q CRM (the “Platform”), operated by Sales Q CRM LLC (“we,” “our,” or “us”). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

  1. Eligibility
    You must be at least 18 years old and capable of forming a binding contract to use the Platform.
    By using the Platform, you represent and warrant that you meet these requirements.
  2. Account Registration
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You agree to provide accurate, complete, and current information when creating an account.
    • You are responsible for all activities that occur under your account.
  3. Use of the Platform
    You may use the Platform only for lawful business purposes. You agree not to:
    • Misuse or attempt to gain unauthorized access to the Platform.
    • Interfere with or disrupt the integrity or performance of the Platform.
    • Use the Platform to transmit spam, malicious code, or unlawful content.
    • Resell or sublicense the Platform without our prior written consent.
  4. Google Email Integration
    If you connect your Google account, you authorize us to access, store, and process Gmail data as described in our Privacy Policy.
    • Access is limited to the functionality necessary to provide email syncing within the CRM.
    • Our use of Gmail data complies with Google’s API Services User Data Policy, including Limited Use requirements.
    • You can revoke our access at any time through your Google account settings.
  5. Fees and Payment
    • Use of certain features may require payment of subscription fees.
    • Fees are billed in advance and are non-refundable except as required by law.
    • Failure to pay fees may result in suspension or termination of your account.
  6. Data Ownership
    • You retain ownership of the data you input into the Platform.
    • By using the Platform, you grant us a limited license to host, process, and display your data solely to provide services.
    • We do not claim ownership over your CRM records, merchant data, or communications.
  7. Confidentiality
    We will treat your business data as confidential and will not disclose it to third parties except as described in the Privacy Policy or as required by law.
  8. Intellectual Property
    • All rights, title, and interest in the Platform, including software, trademarks, logos, and content, remain our property or our licensors’.
    • You may not copy, modify, or create derivative works without our written permission.
  9. Termination
    We may suspend or terminate your access to the Platform if you:
    • Violate these Terms,
    • Fail to pay fees, or
    • Use the Platform in a manner that causes harm to us or others.

      You may cancel your account at any time by contacting [email protected]

  10. Disclaimers
    • The Platform is provided on an “AS IS” and “AS AVAILABLE” basis.
    • We make no warranties regarding availability, reliability, or suitability for your intended use.
    • We disclaim all liability for data loss outside of our reasonable control.
  11. Limitation of Liability
    To the maximum extent permitted by law:
    • We shall not be liable for indirect, incidental, special, or consequential damages.
    • Our total liability under these Terms shall not exceed the amount paid by you to use the Platform in the twelve (12) months preceding the claim.
  12. Indemnification
    You agree to indemnify and hold harmless Sales Q CRM LLC, its affiliates, officers, and employees from any claims, damages, or expenses arising out of your use of the Platform, violation of these Terms, or infringement of third-party rights.
  13. Governing Law
    These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
  14. Dispute Resolution
    • Any dispute arising under these Terms shall first be attempted to be resolved through good-faith negotiation.
    • If unresolved, disputes shall be subject to binding arbitration in Dallas County, Texas, under the rules of the American Arbitration Association.
    • You waive the right to participate in class actions against Sales Q CRM LLC.
  15. Changes to Terms
    We may update these Terms from time to time. Continued use of the Platform after changes take
    effect constitutes acceptance of the revised Terms.
  16. Contact Us
    If you have questions about these Terms, contact us:
    Sales Q CRM LLC
    3401 Custer Rd, Suite 126
    Plano, TX 75023
    [email protected]