Privacy Policy

Effective Date: August 1, 2025
Last Updated: August 1, 2025

Sales Q CRM LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and share information when you use Sales Q CRM (the “Platform”), including integrations with third-party services such as Google
email.

  1. Information We Collect

    We collect the following types of information when you use Sales Q CRM:

    • Account Information 
      Name, email address, phone number, company name, and other details you provide when creating an account.

    • CRM Data
      Leads, prospects, merchant information, notes, tasks, activities, and other business data you enter into the Platform.

    • Google Email Integration
      With your permission, we may access your Google Workspace or Gmail account to:

      • Read and send emails on your behalf,

      • Sync email communication with merchant records,

      • Store message metadata (sender, recipient, subject, timestamp) within theCRM.

      • We do not sell, share, or use your email content for advertising purposes.

    • Usage Data
      Log files, device information, browser type, IP address, and usage patterns to improve system performance and security.

    • Support and Communication
      Records of your interactions with our support team, including emails, calls, and chats.

  2. How We Use Your Information
    We use the collected information to:
    • Provide, maintain, and improve the CRM platform.
    • Enable communication and record-keeping between sales agents, merchants, and partners.
    • Facilitate integrations (including syncing emails with Google services).
    • Protect the security and integrity of our systems.
    • Comply with legal and regulatory requirements.
  3. Data Sharing
    We do not sell your data. We may share limited information with:
    • Service Providers – Vendors and partners who help us operate the CRM (e.g., hosting, email delivery, analytics).
    • Google Integration – Information shared via Gmail/Google APIs is used strictly in accordance with Google’s Limited Use Requirements.
    • Legal and Compliance – If required by law, subpoena, or legal process.
  4. Data Retention
    • We retain your information as long as your account is active or as needed to provide services.
    • You may request deletion of your data at any time by contacting support.
  5. Security
    We implement industry-standard safeguards, including encryption in transit and at rest, access controls, and regular monitoring, to protect your data.
  6. Your Rights
    Depending on your location, you may have rights to:
    • Access the personal data we hold about you.
    • Request correction or deletion of your data.
    • Withdraw consent for integrations such as Google email.
    • Export a copy of your data in a portable format.
      To exercise these rights, contact us at [email protected]
  7. Google Email Integration – Special Notice
    Our use of information received from Google APIs will adhere to Google’s API Services User Data Policy, including the Limited Use requirements.
    • We only request the minimum scopes required to enable email syncing.
    • We never use Gmail data for targeted ads or marketing.
    • You can revoke Sales Q CRM’s access to your Google account at any time from your Google security settings.
  8. Children’s Privacy
    Sales Q CRM is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
  9. Changes to this Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  10. Contact Us
    If you have questions about this Privacy Policy or how your data is handled, please contact us:

    Sales Q CRM LLC
    3401 Custer Rd, Suite 126
    Plano, TX 75023
    Email: [email protected]

  11. Governing Law
    This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.